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Author Topic: Forum/Site Support & Annoyance of Posting New Threads  (Read 4913 times)

Offline AntumDeluge

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Forum/Site Support & Annoyance of Posting New Threads
« on: July 29, 2014, 10:37:27 PM »
I had an issue that I wanted to discuss in a support forum but the board which appears to be used for this is locked to new topics. So I decided to post what's on my mind here in this off-topic section as it seems most appropriate.

1) I want to mention that I think it would be a good idea to have an area of the forum where members can post about issues/support for the site and forums or unlock the "Rules, Help, and Support" board.

2) I think it is a major PITA to post to the forums. When I first signed up I thought the security was a little overboard, but is wasn't really a big issue since I figured it was a one-time thing & wouldn't be required to deal with it after I proved myself to not be a bot at sign up. When I realized that I had to use the same anti-bot fields for every post I was a little annoyed. Then I noticed the shortcuts & tried to use them but still I had to fill in the fields. I just spent about two whole minutes just trying to post a topic because I couldn't find a legible image. If this is a security feature only for new users who aren't established in the forums then I guess it is okay (although I still think it is overboard). But if it is a permanent thing I would think that it would deter users from contributing & I hope that the owners would re-think toning it down a bit. And no, I didn't read through all of the forum rules & information that was provided to me when I signed up. I am sorry if I missed information about this but I do not have time to read all details about every forum I join for support. I try to use a general set of rules when posting to any forum.

Also, I am sorry if this has already been discussed in the forums. I did not find the topic.
« Last Edit: July 29, 2014, 10:43:02 PM by AntumDeluge »
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Offline Archem

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Re: Forum/Site Support & Annoyance of Posting New Threads
« Reply #1 on: July 30, 2014, 12:10:30 AM »
The Rules, Help, and Support board complaint is a valid one, but we're a small, relaxed community these days, so the board has fallen into a state of being unused. Feel free to bring things up here, though. AoA is for, well, just about anything.

The Captcha thing is, as I understand it, very annoying. I also understand that it goes away after you hit a certain post count (don't know what that number is), so keep hope alive until you get there. We're undergoing some reworks and changes (and have been for a while now), so some of your complaints are for known issues and have pending fixes. Given the slow rate of change, I would like to apologize in advance if nothing solid materializes anytime too soon, but the people with the power to change things are indeed working towards improving the place.

I think I've just realized that I'm the official Charas PR representative.
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Offline AntumDeluge

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Re: Forum/Site Support & Annoyance of Posting New Threads
« Reply #2 on: July 30, 2014, 12:16:31 AM »
Thanks for the reply and information.
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Offline Prpl_Mage

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Re: Forum/Site Support & Annoyance of Posting New Threads
« Reply #3 on: July 30, 2014, 11:32:56 PM »
The capthcha was our last resort against the bot invasion that happened. I could log on and find up to 10 new spammy threads across the forum at times.
We're working on improving stuff ( I hope) so that the captcha won't be necessary. But some bots still manage to get through that captcha and post like 2-3 posts. I find that amazing.
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